The United States Postal Service (USPS) is an equal opportunity employer and bases its hiring decisions on a candidate’s performance during the official USPS hiring process.
NLMJ Associates LLC (doing business as Postal Hiring Guide) provides independent guidance, educational resources, and live assistance to individuals preparing for USPS employment opportunities.
Our goal is to help applicants improve their readiness and confidence throughout the hiring process.
Key Points to Note
- Independence: NLMJ Associates LLC (DBA Postal Hiring Guide) is an independent service provider and is not affiliated with or endorsed by the United States Postal Service (USPS).
- Employment Disclaimer: Neither the USPS nor NLMJ Associates LLC (DBA Postal Hiring Guide) can guarantee employment or the availability of postal jobs in specific locations.
- Educational Purpose: Our services focus on providing career preparation support, not direct job placement or hiring decisions.
Program Overview
Our program is designed to help candidates perform confidently at every stage of the USPS hiring process.
We offer tools, tutorials, and live coaching aimed at improving knowledge of postal exams, application steps, and interview readiness.
While many candidates experience improved performance after completing our preparation program, individual results may vary, and success depends on each participant’s effort and performance.
Refund Policy
The program includes a refundable deposit that may qualify for a refund under certain conditions, as outlined in our Refund Policy.
You may qualify for a full refund if:
- You do not pass all four virtual assessments for entry-level USPS positions.
- You complete the USPS interview process but are not selected for employment within 30 days.
Proof Required: Documentation such as assessment results or interview verification must be provided to confirm eligibility.
Refunds are processed promptly in accordance with our published policy.
Security and Registration
To register, a refundable deposit is required.
By completing registration with a debit or credit card, you confirm your agreement to these Terms of Use and our Refund Policy.
For your protection, Postal Hiring Guide utilizes advanced fraud-prevention and payment authentication systems, including 3D Secure (3DS) technology with Visa and MasterCard associations, ensuring secure transactions and reliable dispute resolution.
Customer Support
Our live support agents are available to assist you with any questions, concerns, or refund inquiries.
Hours of Operation: Monday–Friday, 9:00 AM to 6:00 PM (Eastern Time)
You can contact us via email or live chat using the details provided on our Contact Page.
For further details, please review the Refund Policy and Terms and Conditions available on this website.
Compliance Statement
Postal Hiring Guide is an independent career-preparation platform and is not affiliated with or endorsed by the United States Postal Service (USPS). USPS job applications are always free to submit directly through usps.com/careers.
Who to Contact
NLMJ Associates LLC (doing business as Postal Hiring Guide) will contact individuals only if they have explicitly requested communication by submitting their contact details through our website forms, chat, or registration process.
Information Collected
Postal Hiring Guide collects information in two main categories:
1. Personally Identifiable Information (PII)
We may collect PII during registration, including your name, email address, mailing address, phone number, and payment information.
You may visit our site anonymously without registering.
All PII is securely stored and used solely to deliver requested services, content, or account-related updates.
This information is never sold, shared, or distributed for unrelated purposes.
2. Anonymous Usage Data (Non-PII)
We collect non-personally identifiable data such as site interactions, page visits, and general browsing behavior to improve our website experience.
Some aggregated data may be shared with trusted third-party analytics providers (e.g., Google Analytics, advertising platforms) to enhance functionality and marketing performance.
This data does not include personal identifiers and is used only to improve user experience and campaign effectiveness.
How Your Information Is Used
Your information may be used to:
- Personalize your user experience and recommend relevant content.
- Improve our website based on visitor activity and feedback.
- Enhance customer service and respond efficiently to support requests.
- Process transactions related to your requested services.
- Send updates about your account, program status, or new resources.
From time to time, we may publicly reference a customer by first name and general location (e.g., “John from Texas”) to acknowledge successful participation, with prior consent.
Security Measures
We use industry-standard SSL encryption, secure servers, and fraud-prevention tools to protect personal data during collection, transmission, and storage.
Access to PII is restricted to authorized personnel who are bound by confidentiality agreements.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools (such as clear GIFs or pixel tags) to enhance usability and personalization.
- Cookies: Store small data files on your device to remember preferences and improve navigation.
- Clear GIFs / Pixels: Help us analyze visitor behavior and website engagement.
You can disable cookies through your browser settings; however, doing so may affect certain site functions.
Information Disclosure
- PII: Never sold, traded, or transferred to third parties without your consent, except as required to deliver requested services (e.g., payment processors).
- Non-PII: May be shared with analytics or advertising partners for website optimization and performance analysis.
Email Information Storage
Email addresses and related details are securely stored on servers used exclusively for communication and updates.
You can unsubscribe from emails at any time using the link provided in our messages.
Disclaimer
Postal Hiring Guide provides independent career-preparation services to assist individuals applying for USPS employment.
We are not affiliated with or endorsed by the United States Postal Service (USPS).
Our services do not guarantee job placement and exist solely to help candidates prepare and perform more effectively during the USPS hiring process.
Third-Party Links
Our website may contain links to third-party websites or services.
These external sites operate under their own privacy policies, and we assume no responsibility for their practices.
Children’s Privacy
Our services are intended for individuals aged 13 and older.
We do not knowingly collect or store personal information from children under 13.
Terms and Conditions
Please review our Terms of Use and Refund Policy pages for detailed information about service conditions and user rights.
Your Consent
By using this website, you consent to the terms of this Privacy Policy.
Policy Updates
This Privacy Policy was last updated on November 12, 2025.
Any future updates will be reflected on this page. We encourage you to review this policy periodically.
Opt-Out Options
You may stop receiving communications from us at any time by clicking “Unsubscribe” in our emails or adjusting preferences via your user account.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at: support@postalcareerservice.com