At NLMJ Associates LLC (doing business as Postal Hiring Guide), we are committed to delivering immediate and personalized value through our guidance, coaching, and real-time assistance services.
Because access to our resources and live support is granted instantly upon registration, cancellations cannot be accepted once enrollment is complete.
Key Policy Highlights
1. Non-Cancellable Enrollment
Once your registration is confirmed and payment is processed, your program access becomes active.
Due to the immediate nature of our digital materials and personalized support, cancellations after activation are not possible.
2. Refund Eligibility
While cancellations are not available, you may qualify for a refund under specific conditions described in our Refund Policy.
Eligibility depends on documented results from the USPS hiring process as outlined there.
3. Commitment to Quality
Our program is carefully designed to provide meaningful preparation for the USPS hiring process.
If you experience any issues or concerns, our live support team is ready to assist you and ensure a positive experience.
4. Dispute Resolution
We encourage direct communication to resolve any matter efficiently.
Contacting our support team allows us to address your concerns quickly and fairly, without involving third-party dispute processes.
Acknowledgment and Support
By completing your registration, you confirm that you have read, understood, and agreed to this Cancellation Policy.
For assistance, please contact our live support team via email or chat during the following hours:
Monday–Friday, 9:00 AM to 6:00 PM (Eastern Time)
Compliance Statement
Postal Hiring Guide is an independent career-preparation platform and is not affiliated with or endorsed by the United States Postal Service (USPS). USPS job applications are always free to submit directly through usps.com/careers.